Thank you for your patience during these unprecedented times. We hope you and your friends and family are safe and well.
To continue to protect our visitors and staff during this time we are operating with increased hygiene and infection controls in place. (These have been in place since July 2020 and were not reduced at any point since). Please read and familiarise yourself with these points. If you have any questions or concerns, please do contact us at manager@mayfair-aesthetics.co.uk or call 02073544000
Stay safe!.
Luz, Matthew and the team at Mayfair Aesthetics
1. Client Screening
We pre-screen all visitors with a medical form which is sent to you via a text message link. This will be checked the night before your visit, so please complete this form the day before your appointment (by 7pm). Various medications will prevent us from treating you for 2 weeks after the medication was last administered. This includes the covid vaccine and the flu vaccine. Completing the form the day before your appointment will help you avoid a wasted journey if any medication prevents a barrier to treatment,
2. Staggered Appointments
We have a 10 minute gap between all appointments. This allows the team to thoroughly perform all cleaning and sterilization tasks between visitors. This also allows for social distancing between clients, ensuring the previous client has left before your arrival. We ask that you arrive around 2 minutes before your appointment time. Please check your appointment reminder email/text carefully as it may be necessary to make slight changes to your booking time to accommodate social distancing.
3. Covid-19 Cleaning
All equipment that is in contact with staff or clients is thoroughly cleaned and disinfected after every use. The laser, goggles, visor, doorhandles, sinks, taps, seats, bed, tables, trolleys and credit card terminal are cleaned with hospital grade cleansing and disinfectant wipes. All spatulas, cotton discs, couch rolls, masks, aprons, gloves and other disposable items are thrown away after a single use. Pencils are sharpened thoroughly for each client and the sharpener and pencil is cleaned with a disinfectant wipe after every use. Towels and sheets have been removed from all treatment beds for the forseeable future. Our staff and our professional cleaners are thoroughly cleaning all floors, doors and bathrooms to ensure the clinic spaces remain clean and infection free.
4. Attend Appointments Alone
For the time being, we will be unable to accommodate friends or family waiting within the clinic for you. If you are visiting with a friend or family member who is also having a treatment, social distancing measures should be observed and you should each arrive promptly at your allotted appointment time.
5. Staff Personal Protection Equipment
During your laser treatment, our laser specialists will wear disposable PPE. All items will be disposed of or disinfected between clients. Receptionists will also be wearing surgical masks and be stationed behind perspex screens.
6. No Cash Payments
Payment can be made via bank transfer in advance or with debit or credit card on site. (The card terminal will be disinfected after each use). We will not be accepting cash for the forseeable future.
7. Reception Safety
We will no longer be offering any paper literature so appointment confirmations and reminders will be exclusively online. Please ensure we have your correct email address and mobile number.
